Overview
This practical leadership course equips new supervisors and team leads with the skills needed to manage people, solve workplace conflicts, and drive performance — even with little prior experience.
What You Will Learn
- Communicate expectations clearly and professionally.
- Conduct effective feedback and performance conversations.
- Lead teams through change with confidence.
- Identify strengths and motivators in team members.
Who Should Attend
- First-time supervisors and team leads.
- Senior staff transitioning into leadership roles.
- HR professionals supporting supervisory teams.
Course Structure
- Week 1: Understanding your leadership style
- Week 2: Communication & team alignment
- Week 3: Delegation & workload management
- Week 4: Motivation & engagement
- Week 5: Conflict resolution
- Week 6: Coaching & feedback
Certification
Participants will receive a Micro-Credential Certificate in Leadership & People Management.
Limited-Time 20% Waiver
Sign up before 31 December 2025 for a 20% course fee waiver.
